HootSuite Forgets Compassion in Hack Crisis Management by erik
Forgetting this key ingredient can sink your crisis communications efforts Heavy social media users probably noticed the recent HootSuite outage which left many, including us, unable to access the...
View ArticleApple Doing Crisis Management for Ransomware Threat by Jonathan & Erik Bernstein
Is your iDevice secure? The cyber crises keep rolling in, the latest being a new ransomware attack that affects Apple devices – iPhones, iPads and Macs. Making use of the “Find My iPhone”, “Find My...
View ArticleRussian Crime Ring Holds Largest Cache of Stolen ‘Net Credentials by Jonathan...
Businesses large and small were targets of data theft It seems every time we hear about a record-setting cyber crime, news of an even bigger one rolls around the corner. Cue the latest revelation –...
View ArticleUncaring Crisis Management after Massive Hospital Data Breach by Jonathan &...
When millions of patients have data stolen investors are not your primary audience There’s no better proof that cyber crises are on the rise than the recent series of posts on this blog, starting with...
View ArticleHome Depot Latest Data Breach Victim? by Jonathan & Erik Bernstein
Strong statement to kick things off, but it was missing something Home Depot may be joining the ranks of Target, P.F. Changs, and many others after announcing that it is looking into “unusual activity”...
View ArticleHome Depot Hack Dethrones Target as Largest Data Breach by Jonathan & Erik...
Would your organization have a plan in place? The Target hack has been dethroned as the largest known data breach after less than a year following Home Depot’s revelation that some 56 million credit...
View ArticleHackers Wreak Havoc on German Steel Mill by Jonathan & Erik Bernstein
Doing physical damage with virtual attacks Hackers aren’t only after corporate secrets, customer data, and credit card numbers. Some attackers seek to create real, physical damage via the net as well....
View ArticleCrisis Management Musts: Training Employees to be Cyber-Safe by Jonathan &...
Reduce the risk of employee error allowing hackers through your security with training and education You can have the best security systems in the world, but that all goes “POOF” if an employees allows...
View ArticleAnother Cyber-Threat Targets MS Office Users by Jonathan & Erik Bernstein
As long as cyber attacks remain profitable, hackers will be in business We said 2014 was the “Year of the Cyber Attack”, but as you can see from our recent blogging 2015 is already making a serious run...
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Anthem’s Apology Hits all Three C’s of Credibility by Jonathan & Erik Bernstein
A rare corporate apology done right The Anthem hack, which exposed the personal information of as many as 80 million customers, put the healthcare provider in an ugly situation. Not only were its own...
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